Apple's Bent iPad Pro Controversy Gets Its Own Support Page

Apple's Bent iPad Pro Controversy Gets Its Own Support Page

And whether or not an iPad Pro bends to the extent exhibited by Zack Nelson in his viral JerryRigEverything review, one would hope that a product potentially running customers more than $1,000 doesn't come bent straight out of the packaging. While iPad prices have gone up a bit since the holiday shopping season, they're significantly cheaper than buying direct from the Apple Store.

Apple posted on the support site article on the process of production of the new iPad Pro. This process may create "subtle deviations in flatness more visible only from certain viewing angles that are imperceptible during normal use". Apple has conducted an investigation and says the iPad Pro's aren't bent - we're just looking at them wrong. Further, Apple notes that the perceived bend is only visible on account of the device's revamped form factor. The support page also explains that the antenna spits on the sides of the iPad Pro, which essentially offer optimum cellular performance, were manufactured through a high-temperature process, dubbed co-molding that bonds plastic to the aluminum surface.

Apple says this "flatness specification allows for no more than 400 microns of deviation across the length of any side - less than the thickness of four sheets of paper".

Not surprisingly, Apple's support document echoes previous remarks made by Dan Riccio, Apple's Senior VP of hardware engineering. The company wants customers to know that this amount of deviation is perfectly normal and does not compromise the strength or durability of the tablet, and the company encourages customers that feel their tablet has bent more than is acceptable to either return the tablet or send it in under warranty. "After the plastic cools, the entire enclosure is finished with a precision CNC machining operation, yielding a seamless integration of plastic and aluminum into a single, strong enclosure". "Instead of the curved edges found on previous-generation iPad models, these new iPad Pro models feature a rectangular design with straight edges that efficiently packages the advanced technologies inside", it says.

Apple has faced problems before with the iPhone 6 and iPod nano bending, as well as "antennagate" with the iPhone 4.

Activision stock drops (another) 7% as it relinquishes Destiny
After years of Microsoft exclusivity, Bungie split from their parent company in 2007, losing the rights to Halo in the process. It is possible that this is happening because of Destiny 2 not meeting Activision's expectations.

Disappointed that you didn't get the iPad you wanted over the holidays?

Last September I wondered if an iPad - with iOS 11 and the Files app - might replace my MacBook.

In October 2018, Apple updated its enterprise-focused iPad line.

All these iPad Pros (from both 2017 and 2018) are available in Wi-Fi only or cellular and Wi-Fi versions, so you can pay extra if you need 4G connectivity on the go.

Related Articles

  • Amazon May Target Cloud Gaming, Though Microsoft Has a Head Start

    Amazon May Target Cloud Gaming, Though Microsoft Has a Head Start

    Amazon is already one of the world's leading video game retailers, but it may soon have an even larger presence in the market. The project is also said to be far from finished and isn't expected to launch until 2020 at the earliest.
    U.K. Labour leader agrees no deal Brexit would be 'catastrophic'

    U.K. Labour leader agrees no deal Brexit would be 'catastrophic'

    He used an article in the Sunday Telegraph to urge MPs to vote down Mrs May's "bad" deal to send a message to Brussels that the United Kingdom "will not be bullied".
    Milwaukee bus driver praised for rescuing infant from freeway overpass

    Milwaukee bus driver praised for rescuing infant from freeway overpass

    The boy Ivic rescued "is the ninth lost or missing child found by MCTS Drivers in recent years", the release states. Firefighters, police officers, and transit security officers arrived at the scene a short time later.
  • VLC to Add Support for Apple's AirPlay

    VLC to Add Support for Apple's AirPlay

    Conveniently enough, the milestone was crossed during CES where the developer was demonstrating new features heading to the app. With this, users can watch traditional 2D movies in a virtual theater using VR headsets such as the HTC Vive or the Oculus Rift.
    Study details how high fibre diets make for healthier lives

    Study details how high fibre diets make for healthier lives

    They include brown rice, whole grain bread, popcorn, whole wheat cereals, whole wheat pasta and whole wheat crackers. People with high intake have much lower rates of cardiovascular disease, cancer and diabetes , say scientists.
    Royal Family celebrates Kate's birthday with lovely photos of the Duchess

    Royal Family celebrates Kate's birthday with lovely photos of the Duchess

    She has also been seen out and about over the past couple of weeks, which would be unlikely if she were pregnant. Catherine is thought to have celebrated her birthday with a low-key event at Kensington Palace on Wednesday.
  • Monster Hunter and The Witcher Cross Paths Next Month

    Monster Hunter and The Witcher Cross Paths Next Month

    The collaboration will be coming to the game's two console versions on the 8th of February, as part of a free update. Capcom isn't saying much else right now, although it's at least good to know when the event will be kicking off.
    7 dead, 5 critical in Cuban bus crash

    7 dead, 5 critical in Cuban bus crash

    The bus, which was bound for Havana, crashed on a road between the cities of Baracoa and Guantanamo on Thursday afternoon. Radio Guantanamo learned from the driver of the bus that he lost control on the wet and winding road.
    Trump rejects report that he hid details of Putin meetings

    Trump rejects report that he hid details of Putin meetings

    Trump's ex-national security adviser, Michael Flynn, pleaded guilty to lying to investigators about his Moscow ties. Robert Mueller took over the investigation when he was appointed special counsel soon after Comey's firing.
  • AT&T will stop selling location data amid calls for federal investigation

    AT&T will stop selling location data amid calls for federal investigation

    Now the company says it will also end those sales in March . "The time for taking these companies at their word is long past". It is true that your phone can reveal everywhere you go even though you may not know about it.
    Venezuela's Maduro starts new term shunned by global  community

    Venezuela's Maduro starts new term shunned by global community

    Maduro has meanwhile threatened "diplomatic measures" against his regional detractors if they refuse to recognise his re-election. State TV showed Maduro arriving at the Supreme Court where he is took the oath of office from Chief Justice Maikel Moreno.
    Former Nissan Chief Indicted on New Charges, Seeks Bail

    Former Nissan Chief Indicted on New Charges, Seeks Bail

    The indictment also alleges that Ghosn used company funds to repay a Saudi acquaintance who put up collateral for the contracts. A prosecutor's office spokeswoman said the charges against Ghosn carry a maximum prison sentence of 15 years.